Client Services

Our consultants can provide support for the complete range of client outsourcing projects

Using SHC consultants, clients have access to the complete set of skills and experience needed to drive the success of their outsourcing initiatives and projects. We have been involved for many years in projects that range across the sourcing life cycle, from assessments, through transactions, to governance support.

In addition we are extremely experienced in understanding how to seamlessly work with client teams, whether it be in leadership or support roles. We know the issues and roadblocks and can help your project foresee and avoid them.

Types of client engagements SHC can help with include:

  • Sourcing Assessments – help with validating a specific sourcing initiative
    • Financial analysis and Base Case construction
    • Sourcing scope identification
    • Benefit identification, including market price analysis
    • Sourcing readiness assessment – organizational review
  • Sourcing Transaction Management – implementation of sourcing initiatives
    • RFP Development, including scope of work, service levels, etc
    • Financial Base Case building
    • Pricing approach and strategy
    • Managing the bid competition
    • Negotiation leadership and support
  • Governance Services
    • Overall Governance process reviews
    • Development of contract management tools
  • Education and Workshops